Frequently Asked Questions

  • A: Most residential customers choose for the windows to be cleaned every 6-12 months. But this can vary based on many factors like location, weather, personal preference, and the presence of pets or children. To keep your windows lasting longer, it is recommended to be cleaned at least once a year.

  • A: You can expect that we will take care of your property as if it was our own. We will not leave any mess behind and give you peace of mind that your home/business will look better than ever!

    Generally, most of our customers prefer both the interior and exterior surfaces of the windows. Included along with the windows are cleaning of the tracks, sills, and frames. Ask us about our bundles and tiered care packages to get the most for your property.

  • It depends on the requests of the customer:

    Yes you need to be home:

    • If screens are removable from the inside

    • Interior glass furniture, wall mirrors, and bathroom mirror cleaning

    • If you request an exterior and interior window surface clean

    Not necessary to be home:

    • Exterior window cleaning only and screens are removed from the window prior to our arrival or screens are able to be removed from the outside.

    • Gutter cleaning

    If you need to step out during an exterior window cleaning, then we will keep you updated as we progress through the job. Any further questions please reach out to us and we’d be happy to answer them.

  • Currently we take cash, check, and all major credit cards for your convenience .

  • A: Professional window cleaners have specialized equipment like ladders and carbon fiber extension poles to reach high or difficult-access windows. We can go up to three stories from the ground.

  • A: We use professional-grade cleaning solutions that are safe for your windows, frames, and are eco-friendly.

  • Yes we are fully licensed and insured for your protection and peace of mind.

  • A: The cost varies upon many factors. Some of these factors include the number of windows, size, how frequent are the windows cleaned, complexity, and accessibility. Contact us for a free quote.

  • A: Our cleaning solutions help to repel water and prevent spotting, BUT we also have a seven-day rain guarantee so if the rain leaves any spots or marks we will come back and make it right for you.

  • Yes, we work with a number of different businesses and store fronts to give them a clean first impression for their customers. Please contact us for a customized commercial cleaning plan.

  • No, we do not go above three stories.

  • A: Please make sure we can have access to an outside working water faucet. If you use well water, have low water pressure, or no working exterior faucet, please inform us ASAP to accommodate for the job. Also, clear any obstacles from windows, such as furniture or plants or breakables on window sills. We just need to have access to the glass. 

  • A: Yes, we offer discounts for bundling services, a neighbor discount, as well as First Responder/Military discounts. Please note that First Responder/Military discount is only available for only active and retired military personnel, police, firefighter, and EMT/Paramedics.

    *Only one discount may be applied per job.

  • A: We strive for 100% customer satisfaction. If you're not happy with the service, contact us and we'll work to make it right. We want you to be happy with the results.